Thank you for visiting Gupta Tea company. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.guptas.shop, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”).

By using the Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Information We Collect

We may collect the following types of information:

a. Personal Data

Personally identifiable information, such as your name, shipping address, email address, phone number, and payment details, which you voluntarily give to us when you register on the Site or make a purchase.

b. Non-Personal Data

We may collect non-personal information such as browser type, IP address, operating system, access times, and referring website addresses to analyze trends and improve the user experience.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To process transactions and fulfill orders.
  • To communicate with you about your orders, returns, and inquiries.
  • To send promotional emails, newsletters, and product updates (if you opt-in).
  • To improve our website, products, and customer service.
  • To detect, prevent, and address technical issues or fraudulent activity.

3. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share your information with:

  • Service Providers: Third parties who perform services on our behalf, such as payment processing and delivery services.
  • Legal Obligations: If required by law or to protect our rights.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies help us understand user behavior and personalize content.

You can disable cookies through your browser settings, but please note that some parts of the Site may not function properly.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

6. Security of Your Information

We implement appropriate technical and organizational measures to safeguard your personal data. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your data.
  • Withdraw consent at any time.
  • Object to or restrict certain data processing activities.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites.

9. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.